• Office Representative Position - Woodside Agency (Andover KS)

    Farmers Insurance - Woodside Agency
    Job Description
    Office Representative Position (Andover, KS)
    (Part-time: 25-30 hrs. per/wk.)
    Job Description: The primary purpose of the Office Representative position is to assist the Agency Owner in day-to-day operations by managing a variety of tasks to facilitate development of the agency.
    • Professional appearance and demeanor at all times
    • Excellent communication skills in all forms
    • Strong organization and time management skills
    • Strong phone contact handling skills and active listening
    • Ability to multi task, prioritize and manage time effectively
    • Customer orientation and ability to adapt/respond to different type of characters
    • Resolving conflict; quality focus
    • Property & Casualty Insurance License, or a willingness to obtain
    Responsibilities (other duties may be assigned):
    • Answering phones and greeting walk-in clients
    • Open and maintain customer accounts by recording account information
    • Take payment information via phone or in person
    • Resolve service problems by clarifying complaints; explaining best solution and follow up to ensure resolution
    • Manage large amounts of incoming calls
    • Appointment setting/generate sales leads
    • Identify customer needs and market appropriate products/services
    • Upselling/cross-selling products
    • Assist agent with marketing and networking events
    Submit resume: nancy.jgutierrez4@farmersagency.com
           Call 316 927 2753 to schedule an interview.
    Contact Information
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